Jobs

Now Hiring:

Print Shop Assistant

Part time: Flex 10-15 hours per week. MWF
Pay: $17/hr
Location: On Site Madison TN

Familytree is looking for a detail oriented and organized candidate to handle printing and fulfillment at our printshop for our online e-commerce stores. Individual will need to have an eye for detail, familiarizing themself with our entire catalog of hundreds of designs, making sure every order is fulfilled accurately, carefully, and in a timely fashion. Once trained you will handle all print shop responsibilities with little supervision, and handle your own schedule. The ideal candidate will own the responsibility of making sure the entire print shop is running smoothly. Including handling orders, shipping them, ordering supplies, cleaning etc. Training will be provided, no previous experience is required.

Duties

Printing artwork for e-commerce orders
Processing shipments for orders
Picking and Packing orders
Delivering packages to USPS and/or UPS drop offs
Monitoring supplies and reordering
Accepting deliveries from vendors
Maintaining a clean and organized work environment

Requirements

Basic computer knowledge
Reliable transportation and ability to take packages to USPS Post office
Ability to work on your feet for hours at a time

Please submit your resume or letter of application to alex@familytreedesign.net

Customer Service Representative

Part time: 3-5 hours per week
Pay: $17/hr
Remote

Familytree is looking for a qualified candidate to help serve our customers. An ideal candidate is someone that can communicate effectively with customers, and help them solve their problems in a friendly and empathetic manner. Needed is the ability to keep up with and organize multiple conversations and issues simultaneously to ensure follow ups and issues are getting resolved quickly.

Duties:

Communicating with customers via email and chat every day
Answering customer questions
Helping customers with problems
Helping customers with returns
Validating shipping addresses by reaching out to customers
Processing / making changes to orders
Communicating with Internal Fulfillment on orders/issues
Communicating with Wholesale Customers and managing orders via Faire
Communicating with our frameshop vendor
Entering Framed Art orders into the vendor order portal

Please submit your resume or letter of application to alex@familytreedesign.net